Help & grievance
Draft version 2026-10-23.ad-1 · updated 23 October 2026
Report a concern
Report fraudulent jobs, candidate-fee demands, impersonation, harassment, contact misuse, misleading advertisements, payment errors or incorrect verification decisions through the approved support process. Include the job/profile/reference ID and relevant facts; do not post identity documents publicly.
Review and appeal
Social members can file a private content/profile/message report and appeal a Social restriction from Safety and appeals. Evidence quotations belong in these private channels, not ordinary public posts. A report alone does not establish a violation. A configured verified independent reviewer checks protected exact-source evidence, records a reason and may hold, dismiss or apply a reversible Social restriction. Appeal restoration removes only the reviewed restriction; other valid holds remain. Real reviewer staffing, published response targets and verified grievance contacts remain launch requirements; a submitted appeal is not a promise of immediate review.
Launch contact details
Verified support and grievance contact details, the responsible officer and response targets must be published here before public registration. No invented email address, office or officer is presented as an operational contact.
Existing demo controls
Super Admin can review the fictional KYC set, record demo acceptance and request a correction with a reason. These actions do not certify real documents or contact a government registry. Demo users can change privacy choices and withdraw applications in their workspaces.
Social: safety, privacy and content reports
The planned report process covers impersonation, spam, unwanted requests, harassment, prohibited contact sharing, private-data exposure, unsafe media and misleading company activity. Provide the relevant profile/company/post/message reference, reason and necessary evidence through the designated private channel when available. Do not post identity documents, another member’s contact details or an entire private conversation publicly. For immediate danger use the appropriate local emergency service; the platform is not an emergency response service.
Social: rights complaints and appeals
For a copyright or brand complaint, identify the work/mark, disputed content reference, your authority and the requested action; submit accurate information and keep evidence private. Review may require limited sharing of the allegation or evidence with the affected party, with unnecessary personal details withheld. Record the decision/reason and offer appropriate correction or appeal when operational, subject to lawful urgent restrictions and retention. We do not import another platform’s US notice forms, foreign venue or published response deadlines as JobIndia law or capabilities.