Refunds
Draft version 2026-10-23.ad-1 · updated 23 October 2026
Current payment status
JobIndia is not accepting real payments during this demo phase. Demo invoices, credit notes, membership previews and refund entries are simulations and cannot be redeemed for money.
Proposed refund process
Before payment opens, the final policy must define eligibility, evidence, request windows and processing targets for duplicate charges, failed activation and materially undelivered services. These rules must be visible before checkout. No competitor’s blanket nonrefund rule is adopted by this draft.
Cancellation and access
Recruiter renewal cancellation stops future renewal and does not itself reverse the current paid term. Candidate lifetime membership has no recurring charge. Refund confirmation will update the related entitlements and keep an audit trail. Purchased directory quotas and job-slot rules are displayed with the selected plan.
Credit notes and settlement
A credit note adjusts an invoice and tax working records. It is separate from the bank or gateway refund settlement. A refund is complete only after provider confirmation and reconciliation; an internal button or accounting entry is not proof of returned money.
Hiring outcomes and rights
Membership provides platform access and recruitment facilitation. Job offers, joining dates and employer decisions are outside the platform’s sole control. Refund decisions must consider the actual purchased service and applicable consumer rights, without removing remedies available under Indian law.
Items still requiring approval
The operator must approve product-specific refund windows, partial-service treatment, boost cancellation, tax treatment, chargeback handling and support contacts before launch. No real refund deadline or tax filing completion is promised in this draft.
Social: free functions and paid boundaries
Approved basic Social text chat is intended to remain available without a membership payment. Paying will not purchase permission to share phone numbers, attach media/CVs/PDFs in chat or receive guaranteed followers, accepted connections or replies. Any separately chargeable future product must disclose its actual service, price and refund rules before checkout; this draft creates no new paid product.
Social: content decisions and complaints
A rejected upload, safety hold, declined request or other member’s decision does not by itself establish delivery or non-delivery of a separately purchased service. A related billing complaint must be assessed against the actual transaction, promised service, evidence and applicable rights. Do not infer a blanket no-refund rule or a guaranteed automatic refund from a moderation decision.